Privacy policy

Last updated: June 19, 2025

HairSweden operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). HairSweden is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

  • Account information including your username, password, security questions, preferences and settings.

  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;

  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. To provide and enhance the Services, fulfill your orders, manage your account, and personalize your shopping experience.

  • Marketing and Advertising. To send promotional messages and show relevant ads based on your interaction with the Services.

  • Security and Fraud Prevention. To protect our platform and users from fraud and ensure a secure experience.

  • Communicating with You. To respond to inquiries, offer support, and maintain our customer relationship.

  • Legal Reasons. To comply with applicable laws, respond to legal requests, and enforce our terms.

How We Disclose Personal Information

We may share your information with:

  • Shopify, vendors, and third-party service providers performing functions on our behalf.

  • Business and marketing partners for advertising purposes.

  • Social platforms or integrations at your direction or consent.

  • Our affiliates or in connection with corporate restructuring.

  • Legal authorities, if required.

Relationship with Shopify

The Services are hosted by Shopify, which processes personal data to deliver and improve the Services. Your data may be processed internationally by Shopify and their partners. Shopify may process data collected from our store and others for enhanced features. For more, see Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third Party Websites and Links

Our Services may link to third-party websites. We are not responsible for the privacy or content of these websites. Please review their respective privacy policies.

Children's Data

Our Services are not intended for use by children under the legal age of majority. We do not knowingly collect personal information from minors.

Security and Retention of Your Information

We employ reasonable security measures but cannot guarantee complete protection. Data retention depends on your interactions, legal obligations, and operational needs.

Your Rights and Choices

You may have the right to:

  • Access or know the personal data we hold.

  • Request deletion or correction.

  • Request data portability.

  • Manage your communications preferences.

  • Object to or restrict certain processing.

  • Withdraw consent.

EEA/UK residents may have additional rights. You may exercise your rights via the Services or by contacting us.

Complaints

If you believe your privacy rights have been violated, contact us. You may also contact your local data protection authority.

International Transfers

Data may be transferred outside your country. If transferred from the EU/UK, we will rely on lawful mechanisms like Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy. We will revise the "Last updated" date and post the revised version on this site.

Contact

For questions or to exercise your privacy rights, contact us at: hairswedenstore@gmail.com
Uranienborgveien 29, Oslo, 0355, NO

We are the data controller for purposes of applicable privacy laws.